Terms of service

3. Terms of Service

Last updated: August 30, 2026

Welcome to Velora. By accessing or purchasing from our website, you agree to the following Terms of Service.

General

Velora provides sleep and wellness products for personal use. By using our website, you agree to comply with these terms and all applicable laws and regulations.

Products

We make reasonable efforts to accurately display our products, descriptions, images, colors, and pricing. However, product colors and appearance may vary slightly depending on your device or display.

We reserve the right to correct pricing, product descriptions, availability, or other information if an error occurs.

Orders

When you place an order with Velora, you agree that the information you provide is accurate and complete.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other legitimate circumstances.

Pricing

All prices displayed on our website are subject to change without notice.

The price charged for your order will be the price displayed at the time your order is submitted, except in cases of obvious pricing errors.

Shipping

Velora currently offers free shipping on eligible orders.

Shipping times may vary depending on the destination, shipping carrier, and other circumstances outside our control.

Refunds

Our refund and product-protection terms are described in our Return & Refund Policy.

Product Use

Our products are intended to be used according to their intended purpose and any instructions provided with the product.

Velora does not make medical claims regarding the ability of our products to diagnose, treat, cure, or prevent diseases or medical conditions.

Intellectual Property

All content on the Velora website, including logos, branding, images, graphics, product descriptions, and written content, is owned by or licensed to Velora unless otherwise stated.

You may not reproduce, copy, distribute, modify, or use our content without permission.

Website Use

You agree not to use our website for unlawful purposes or attempt to interfere with the operation or security of our website.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have questions about these Terms of Service, please contact Velora using the contact information provided on our website.